Fettle Box MIA?

Discussion in 'Stove Forum' started by Doug's Kid, Dec 16, 2019.

  1. Doug's Kid

    Doug's Kid United States Subscriber

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    I've been trying to communicate with the fettle box for a few weeks now, with no luck. I got an initial response, asking me to measure the diameter of the rubber seals I wanted to replace. I responded with the requested measurements, but since then I've not heard a thing. I've repeated my response multiple times, both as an email reply to the one message I did get, as well as through the "contact" feature of the Fettle Box site. But I've heard nothing. I checked my Spam folder, in case responses were being routed there, but they weren't.

    I was wondering if maybe an illness or vacation, or just pre-Christmas chaos was involved. Does anyone have any insight to the present expected response time one can expect for a Fettle Box query?

    Thanks
     
  2. snwcmpr

    snwcmpr Subscriber

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  3. Spiritburner

    Spiritburner Admin SotM Winner Subscriber

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    Hi Doug - not quite MIA - more like disappearing up my own exhaust pipe! Apologies - I'll find your email & sent you a response. @Doug's Kid