Fettlebox help

Discussion in 'Stove Forum' started by Steamcoaster, Dec 10, 2019.

  1. Steamcoaster Australia

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    Hi

    I ordered some parts from Fettlebox on 25/11/19. I received an email acknowledgement of the order. I tried following the tracking link but no luck.
    I have emailed to enquire about the order last week with no response.

    I am located in Western Australia so expect delivery to take a little while.

    Does anybody know anything?

    cheers
     
  2. Wim

    Wim Subscriber

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  3. snwcmpr

    snwcmpr Subscriber

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    I do hope you get it soon. It is a long ways from point A to B.
    @Tony Press How long does it take for you to get items from FettleBox?

    Ken
     
  4. Tony Press

    Tony Press Australia Subscriber

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    Shipping from UK to Tasmania is unpredictable. I’ve had parcels turn up in 10 days, then letters or smaller items, or parcels, taking almost a month.

    Parcel tracking usually lets you know when it’s posted and when it arrives in Australia, but not much in between.

    Pre-Christmas post from UK is always slow.

    I’ve only ever had one UK parcel disappear (from The Base Camp).

    Cheers

    Tony

    @Steamcoaster
     
  5. HaakonJ

    HaakonJ Subscriber

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    Just as a point of reference: I ordered some parts on 14/11/19, and they were delivered to my mailbox (Norway) 06/12/19.

    Håkon
     
  6. Spiritburner

    Spiritburner Admin Subscriber

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    I think I found the details & have replied to an email. Australia is quicker than USA I'm finding but can still 2-4 weeks.
     
  7. snwcmpr

    snwcmpr Subscriber

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    Is not Perth where deliveries are made by vehicles powered by solar?
    And, all those apocalypse raiders to contend with while crossing the Outback.
    I have seen the Mad Max movies, I know what it is like there.

    Ken
     
  8. Simes

    Simes Subscriber

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    I'm on the way....
    I would check with the neighbours, but that depends if you want the 1 hr drive.