Purchasing web site, positive or negative?

Discussion in 'Stove Forum' started by Sleepnrkn, Jan 30, 2021.

  1. Marc

    Marc Subscriber

    Offline
    Joined:
    Nov 4, 2015
    Messages:
    5,393
    Location:
    Oregon, USA
    I don't think anyone reading this thread would get a good impression of this "company."
     
  2. IvanN

    IvanN United States Subscriber

    Offline
    Joined:
    Jan 10, 2016
    Messages:
    1,893
    Location:
    N.E. Oregon
    Agreed, these sites need to be exposed
     
  3. Sleepnrkn

    Sleepnrkn United States Subscriber

    Offline
    Joined:
    Jan 30, 2021
    Messages:
    48
    Location:
    San Antonio, TX
    Thanks for opinions & inputs! Been busy here in Texas. Valentine's evening we received a few inches of snow in San Antonio and have been suffering from diverse and extended power outages . This part of Texas doesn't have this type of extended weather (snow) for more than a few hours, and it's taking its toll on some. Doing well in my household and have steps in place, basic but functional, in case it really goes bad.
     
  4. Sleepnrkn

    Sleepnrkn United States Subscriber

    Offline
    Joined:
    Jan 30, 2021
    Messages:
    48
    Location:
    San Antonio, TX
    Hello all! After continuously checking on status finally received news on status of stove shipment, after registering with USPS tracking to avoid provided link. Received 3 e-ml notifications today saying it's finally Stateside:

    Hello Richard,
    Your item arrived at our USPS facility in CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER on February 27, 2021 at 11:19 am. The item is currently in transit to the destination. Expected Delivery By 3 Mar

    Hoping to finally be able to post something positive soon regarding the stove, fingers crossed!!
     
  5. Marc

    Marc Subscriber

    Offline
    Joined:
    Nov 4, 2015
    Messages:
    5,393
    Location:
    Oregon, USA
    Hoping I was wrong!
     
  6. snwcmpr

    snwcmpr SotM Winner Subscriber

    Offline
    Joined:
    Nov 16, 2011
    Messages:
    15,619
    Location:
    North Carolina
    That would be cool... wrong in this case is good.
    Here's hoping.
     
  7. geeves

    geeves New Zealand Subscriber

    Offline
    Joined:
    Sep 29, 2009
    Messages:
    5,789
    Location:
    Christchurch NZ
    I wonder what size it will be
     
  8. Sleepnrkn

    Sleepnrkn United States Subscriber

    Offline
    Joined:
    Jan 30, 2021
    Messages:
    48
    Location:
    San Antonio, TX
    @Marc @snwcmpr @geeves

    Sooo, Gentlemen, I received my package yesterday and it is with some disappointment that I have to say I received POOP!!! While not totally unexpected, I will not hold it against anyone for an I told you so, or laugh at the image of what I got, as I "may" have done the same.

    image1_LI.jpg

    Of course I immediately e-ml'd them demanding to know what happened, received apology for "selecting" wrong item and that they shall make corrections and send original purchased item. I demanded details regarding location of shipping, timeframe, tracking etc. before having them move forward.

    Is it foolish to expect the stove on the second try?!? probably. But I do have patience, and faith in PayPal should push come to shove as they have already been alerted regarding this website, and try anew at a later time when funds allow for a "proper & trustworthy" purchasing site.
     
  9. Marc

    Marc Subscriber

    Offline
    Joined:
    Nov 4, 2015
    Messages:
    5,393
    Location:
    Oregon, USA
    Just get your money back and move on. You're never getting your item. They stole the photo from another listing elsewhere, and never had that item to send to you. None of this was a mistake.

    Don't wait to open a PP dispute.
     
  10. geeves

    geeves New Zealand Subscriber

    Offline
    Joined:
    Sep 29, 2009
    Messages:
    5,789
    Location:
    Christchurch NZ
    Thats an expensive charging cable even by to value quoted on the form
     
  11. Sleepnrkn

    Sleepnrkn United States Subscriber

    Offline
    Joined:
    Jan 30, 2021
    Messages:
    48
    Location:
    San Antonio, TX
    Those idiots had the courage to send this reply:

    Hi,
    Thank you for your quick reply,return the item will takes a very long time .
    After we receive it then we can arrange refund and it also costs money and make trouble.
    How about we refund 70% to you for a part of product cost & shiping fee
    The items you keep it for compensation and do not return it.
    Thank you.

    I immediately requested my refund in full no exceptions!! Also pointed out they’re supposed to be “based” in Alabama so it shouldn’t be such a “problem”!!

    Buyer beware of “Xdvson” website, they’re a FRAUD!!!
     
  12. IvanN

    IvanN United States Subscriber

    Offline
    Joined:
    Jan 10, 2016
    Messages:
    1,893
    Location:
    N.E. Oregon
    Be quick to act. My son waited over 30 days to get EBay involved due to back and forth with a seller and by then the complaint window had closed, and he was stuck with a knock off item sold as genuine.
     
  13. Duck

    Duck United States Subscriber

    Offline
    Joined:
    Jun 17, 2018
    Messages:
    830
    Location:
    Just east of LaLa land
    That's what I was going to warm about Ivan. They play the back and forth game till your time runs out. They keep the money and you get.....
     
  14. CW

    CW United States Subscriber

    Offline
    Joined:
    Dec 19, 2016
    Messages:
    457
    Contact PayPal get them involved.
     
  15. geeves

    geeves New Zealand Subscriber

    Offline
    Joined:
    Sep 29, 2009
    Messages:
    5,789
    Location:
    Christchurch NZ
    How did you pay? Paypal or your credit card compay generally love to help fraud victims
     
  16. IvanN

    IvanN United States Subscriber

    Offline
    Joined:
    Jan 10, 2016
    Messages:
    1,893
    Location:
    N.E. Oregon
    By eBay I mean PayPal of course
     
  17. Sleepnrkn

    Sleepnrkn United States Subscriber

    Offline
    Joined:
    Jan 30, 2021
    Messages:
    48
    Location:
    San Antonio, TX
    Used PayPal and they've been advised of possible issue since a week after purchase, I may be naive at times, but not usually stupid . I got 'me on standby till next contact, but will forward them all info on these clowns in the meantime. Bases loaded!!
     
  18. Marc

    Marc Subscriber

    Offline
    Joined:
    Nov 4, 2015
    Messages:
    5,393
    Location:
    Oregon, USA
    I'm not following. Did you report them as a fraudulent seller and request your money back?
     
  19. Sleepnrkn

    Sleepnrkn United States Subscriber

    Offline
    Joined:
    Jan 30, 2021
    Messages:
    48
    Location:
    San Antonio, TX
    @Marc
    Negative, inquired/advised of possible expected issue with the company after everyone's warnings here within Forum (thanks again) and my own gut feeling. Rep asked if I wanted to report them at the time but I asked to wait awhile for results, but made notes on my account. She advised I have 180 days from purchase to do so, so this is why I've been "patient".
    So depending on their next reply, I might drop the PP hammer on 'em!!
     
  20. Marc

    Marc Subscriber

    Offline
    Joined:
    Nov 4, 2015
    Messages:
    5,393
    Location:
    Oregon, USA
    Good to hear you have six months. Was that to report the fraudulent seller, or report the fraudulent seller and get your money back?

    I still think you should drop the hammer now, especially if they're continuing to operate and fleece others. The sooner you can convince PayPal to stop them from doing such things, the better.